Email not the best way to build relationships
Good Morning,
I've really become interested in communicating by email--maybe it's the process of learning to clearly express myself. Whatever the reason, I surfed into a Christian Science Monitor article about how well email actually works for communcation.
Turns out that researchers find the telephone the best way to communicate (2nd only to face-to-face).
It all has to do with rapport between parties in a conversation. When there is positive emotional attachment or respect or friendliness or familiarity with someone, readers overlook mistakes and miscommunications. Relationships established solely through email tend to be less forgiving.
Check out It's all about me: Why e-mails are so easily misunderstood by Daniel Enemark from the 15 May 2006 edition.
Makes me wonder what the research is saying on counseling relationships handled exclusively by email.
